Terms and Conditions

These conditions explain the rules that govern access to and use of the Sunrise Slots Casino website, your player account, our games, promotions, and related services. By registering an account, logging in, making deposits, or otherwise using the platform, you agree to these site terms. This page sets out the main rights, responsibilities, and restrictions that apply when you use our services, and it should be read together with any specific promotion rules or other policies we publish.

Who may use the platform

Sunrise Slots Casino is intended for adults only. You must be at least 21 years old, and you must meet the legal gambling age in the jurisdiction where you are located, to use our services. It is your responsibility to ensure that online gambling is lawful where you are. The operator may restrict or refuse access to the site for users located in specific states, territories, or other regions where the service is not permitted.

Creating and managing your account

When you register, you must provide accurate, current, and complete information. Accounts must be opened in the name of the individual who will use them, and you may only hold the number of accounts permitted by the operator. If information you provide changes, update your account promptly. We may suspend or restrict access until outstanding account details are verified. Sharing, selling, or transferring an account is not allowed.

Identity checks and verification

To protect you and the platform, Sunrise Slots Casino may ask for documents or information to verify your identity, age, address, or payment method ownership. Typical requests can include government-issued ID, proof of address, and proof of the payment method used. Verification can be requested at any time, including before approving withdrawals or activating certain promotions.

Using your player account

You are responsible for maintaining the confidentiality of your login credentials, and for all activity that takes place through your account. Do not let anyone else use your account. If you suspect unauthorized access, contact support immediately. Accounts are personal and for individual use only; using an account on behalf of another person is prohibited.

Deposits, withdrawals, and balances

We accept a variety of payment options, including American Express, Bank Transfer, Bank Wire Transfer, Bitcoin Cash, Bitcoin, Cash Transfer, Discover, Dogecoin, Ethereum, Litecoin, MasterCard, Ripple, Tether, and Visa. You may hold balances in supported currencies, including Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, Tether, and United States dollar. Payment methods, processing times, limits, and availability may vary by region and may be subject to verification checks.

Withdrawal requests are subject to review and may require additional information before processing. We may apply hold periods, age or identity checks, and other reasonable procedures to prevent fraud or to comply with regulatory obligations. Processing and settlement times depend on the method chosen and can vary; while we aim to process requests promptly, times are not guaranteed.

Bonuses and promotional rules

Promotional offers, including deposit matches, bonuses, free spins, and cashback, are subject to specific bonus terms in addition to these site terms. Typical conditions include eligibility requirements, minimum deposits, wagering requirements, time limits, and game restrictions. Examples of current offers include:

• 200% Welcome Deposit Match: up to $1,000 with code "SUN200", minimum deposit $30, wagering 30x, eligible on slots and keno. Bonuses are applied via manual redemption in the cashier, and the default bonus state is non-cashable until wagering conditions are met.
• Sunrise Club 250% Deposit Match: code "CLUB250", minimum deposit $30, eligible on slots, ongoing monthly availability; specific terms apply.

Always read the full promotion rules before participating. Bonuses cannot be combined unless expressly allowed, and suspected bonus abuse may result in refusal of offers, audit of withdrawals, and account action. For the complete promotional rule set, see our Bonus Terms.

Game availability and service access

We strive to make games available across desktop and mobile, but availability varies by location, device, software, and other factors. Games, features, and promotional offers may be added, modified, suspended, or removed at any time. Scheduled maintenance, software updates from providers such as Real Time Gaming, or unexpected technical issues may affect access. We do not guarantee uninterrupted access to any game or feature.

Fair play and prohibited behavior

Players must use the site in a fair, lawful, and honest manner. Prohibited behavior includes, but is not limited to:

• Collusion, fraud, chargeback abuse, or any effort to manipulate game outcomes or systems.
• Creating false identities, using false information, or opening accounts for the benefit of others.
• Using unauthorized software, bots, scripts, or automated methods to place bets or interact with the service.
• Exploiting errors in games, bonuses, or site mechanics for unfair advantage.

If you suspect another player is breaching these rules, report it to support.

When we may limit, suspend, or close accounts

We may refuse service, limit access, suspend bonuses, freeze transactions for review, or close accounts where we reasonably suspect rule-breaking, incomplete verification, fraud, or other misuse. When action is taken, we will seek to explain the reason and any next steps where possible. Decisions to restrict or close accounts are taken to protect customers, the integrity of the platform, and to meet legal or regulatory obligations.

Technical errors and unexpected issues

Occasionally, system errors, incorrect displays, mistaken balances, or game malfunctions may occur. We reserve the right to correct obvious mistakes, void bets, adjust balances, or otherwise remedy issues in a fair manner. If a material error affects play or a promotion, we will take reasonable steps to address it and notify affected players where appropriate.

Responsible gaming and player protection

Gambling should be treated as entertainment, not a way to make money. Sunrise Slots Casino promotes responsible play and offers tools to help manage activity, including deposit limits, session reminders, self-exclusion, and account closure options. If you need help, contact our support team, or review resources on our Responsible Gaming page for guidance and external support services.

Intellectual property and acceptable use

All content on the site — including branding, graphics, text, software, and layouts — is owned by Sunrise Slots Casino or our licensors. You may access and use site content only for personal, noncommercial purposes. Copying, republishing, distributing, or commercial exploitation of site material without permission is prohibited. Respect the copyrights and trademarks of third-party game providers and partners.

Third-party services and software providers

Some games and services are provided by third-party companies, including Real Time Gaming. Payment processing, identity verification, and other support services may be handled by external providers. These services are subject to their own availability, terms, and technical limits. While we select reputable partners, we are not responsible for interruptions caused by third-party failures.

Limitation of liability and no guarantees

To the fullest extent permitted by law, Sunrise Slots Casino is not liable for indirect, incidental, or consequential losses arising from use of the site, including interruptions, errors, unsupported devices, third-party failures, or force majeure events. We provide the service on an "as is" and "as available" basis. While we aim for reliable performance, we cannot guarantee continuous, error-free access, or that all games, features, or payment methods will always be available.

Changes to these conditions

We may update these conditions from time to time. The latest version posted on our website will apply from the date it is published unless otherwise stated. When material changes are made, we may notify registered players by email or site notice. Review these terms periodically to stay informed.

Related policies and where to get help

Other pages contain important rules and details that apply alongside these conditions, including our Privacy Policy, AML/KYC procedures, and Cookie Policy. Reviewing those pages will give you a complete picture of how your account and data are handled.

• Privacy Policy
• Anti-Money Laundering and KYC
• Cookie Policy

If you have questions about these conditions or need assistance, contact our support team via on-site chat, or email support@sunrisecasinos.com. We aim to respond promptly and clearly.

What this means for you

These site terms are designed to set clear expectations for using Sunrise Slots Casino. They explain who may play, how accounts and payments are handled, how promotions work, and how we protect fair play and player safety. Continued use of the site means you accept these rules, so please read them carefully and refer to the related policies for more detail. If anything is unclear, reach out to support before you play.